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What we're building, how it works, and what shipped — from the team behind Small Mercy. See release notes →

Small Mercy
Akoua is now Small Mercy

A new name for a little less paperwork to carry. Here’s what the change means for your account.

privacy
Your patients’ words, your responsibility: why data sovereignty matters

Recent Australian AI headlines raise practical questions for clinics: where patient data goes, who controls it, and what a sovereignty promise actually covers.

ai medical scribe
Small Mercy is open in the United Kingdom

Small Mercy is open in the UK, with records in London and processing in the UK or EU. Review every clinical draft; compare Free and paid plans on current pricing.

ai medical scribe
Small Mercy opens to New Zealand: your record in Sydney

Small Mercy opens to New Zealand clinicians, with records in Sydney and default processing in Australia. Source-grounded drafts, reviewed and confirmed by you.

ai medical scribe
Secure AI scribes for New Zealand general practice: what to know

What New Zealand clinicians should ask about AI scribes: storage, processing consent, deletion, security, practice software and clinical responsibility.

ai medical scribe
Secure AI scribes for Australian clinics: what to know

What to look for in a secure AI medical scribe in Australia: notes you confirm before saving, privacy safeguards, and where Small Mercy keeps its records.

product
Who said it matters as much as what was said

Speaker labels need evidence. How Small Mercy distinguishes a clinician from other voices and shows uncertainty instead of guessing who said what.

ai medical scribe
Introducing Small Mercy: the note, not the guess

Introducing Small Mercy: a clinical documentation aid built around source-grounded drafts, visible uncertainty, privacy and clinician confirmation.

privacy
Privacy you can watch, not just read

Small Mercy processes audio in Australia and deletes it by default. Live in-room checks, a QR deletion receipt, AES-256, passkeys and an append-only audit log.

product
Why Small Mercy flags uncertainty instead of guessing

A confident error is the one you sign without noticing. Here's how Small Mercy shows its work: three uncertainty flags, [not stated], and confirm-before-save.

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