A draft.
A closer look.
Your last word.
Small Mercy listens to a consented conversation, drafts your note and flags what it isn’t sure about. You review, edit and confirm every clinical output.
It listens the way you'd want a colleague to.
On paid plans, words stream as you speak. The transcript can change as speech is settled, and the draft remains yours to review.
Tells your voice from everyone else's once capture ends, on Small Mercy's own infrastructure. When it's unsure, it says so rather than mislabelling.
Speaker names in the margin of the final transcript, timestamps, a comfortable reading measure — a document, not a chat log.
Capture the discussion; get minutes, decisions and dated action items — confirmed before they're saved.
Paid live-transcript illustration · scripted, fictional consult. Animation timing is illustrative.
Six ways it refuses to guess.
All of it advisory — these systems surface, they never decide. The signature refrain holds everywhere: only what was said.
Paid review offers listen-back for “not sure I heard this”, and re-reading for “heard it, couldn’t place it”. Free deletes audio when the draft arrives, so its flags direct you to re-read.
Anything absent from the transcript is marked explicitly — never padded with plausible filler. Safety-critical gaps become a visible flag, not a silent drop.
An independent verifier checks drafted statements against the transcript, and confirmed notes carry a provenance seal. Historical June 2026 DeBERTa-base calibration measured grounded-pair precision 1.00 on 40 labelled pairs used to select the threshold; this is not held-out validation or a note-correctness score.
Left/right, doses and critical values get an extra advisory check before you sign — surfaced for your eye, never auto-corrected.
Deterministic reconciliation plus a capture guard: garbled drug names are recovered transparently — shown, revertible, and structurally unable to invent a drug that wasn't spoken.
A consequence-ranked review queue puts the riskiest flags first, the open-flag count sits beside the Confirm button, and nothing is saved or exported until you confirm.
It can't invent a drug that wasn't there.
A ~2,900-drug Australian gazetteer (PBS/AMH) recovers garbled medication names transparently — every correction is shown, revertible, and structurally unable to introduce a drug that wasn't spoken. Brand names normalise to generics as you'd write them.
Historical June 2026 self-hosted Parakeet rnnt-1.1b plus corrector: 0 fabricated medication names across 158 synthetic sound-alike clips. The matched Deepgram Nova-3-medical reference run, without keyterm boosting, scored 1/158 with 11 empty or dropped clips. These are not current managed-pipeline results.
Internal benchmarks on synthetic Australian-accent clinical audio and public speech corpora. We publish our methodology — and we'd rather show you a flag than a wrong note.
The note — and the paperwork around it.
SOAP by default, with must-document safety nets — a safety-critical gap becomes a visible [not stated] + flag.
RACGP-aware completeness gates and PDF/A export. Practice administrators can configure letterhead and signatures for their paid practice. Letter dictation included.
Spoken follow-ups become dated action items — reviewed and confirmed like everything else.
From today’s booking to a draft in Cliniko or Nookal.
We'll say “integrated” only when it is.
Cliniko and Nookal connect on paid plans for Australian and New Zealand practices. Today’s appointments come into Small Mercy, and once you have confirmed which patient a booking is, you start the consult from it. Once you confirm the note and check the patient a second time, Small Mercy files it into Cliniko or Nookal as a draft treatment note for you to finalise there — and reads it back before it says it was sent. A confirmed letter can be filed as a PDF copy on the patient’s record; you still send the letter itself. Nothing is written until you confirm and send. Everything else still exports as clean text and PDF you paste or attach: Best Practice, MedicalDirector, HealthLink, Medical Objects and My Health Record are on the roadmap, and we’ll say “integrated” only when it actually is.
Allied health too. Physiotherapy, chiropractic, podiatry and psychology as much as general practice. Cliniko and Nookal — the practice software many allied health clinics already run — both connect directly on paid plans, from the day’s bookings to a draft treatment note. The clinical tuning is Australian and GP-shaped today, and its consult-note and letter workflows do not yet have discipline-specific formats.
See it flag its first doubt.
Start free with 25 write-ups a week and no card. An uncapped 14-day individual web trial is also available. Paid Individual plans start at the founders price of A$49/month + GST, held while your subscription stays active. Practice terms are shown on the pricing page.