Your account and plan

25 write-ups a week, the Monday reset, what counts and how Free review differs from paid.

Australian and New Zealand web prices, founders pricing, practice seat bands and the Free allowance.

The founders rate stays fixed while your subscription remains active. If you cancel and return, the price shown when you subscribe again applies.

Australian web prices exclude GST, added at checkout. New Zealand web subscriptions use AUD; in-app subscriptions use the store’s local, tax-inclusive price.

Practices are billed together through Stripe by card or invoice, with a customer portal for seats, receipts and plan changes.

A seat is per person, not per login. Suspending someone keeps their seat; marking an administrator as administrative-only frees it.

Delete your account from Settings or on the web, what the seven-day window means, and why you should export retained records first.

UK web prices in pounds, founders pricing, two-seat practice minimum and the Free allowance.

UK listed prices exclude VAT, which is applied at checkout where applicable; every price on the UK pricing page shows the inc-VAT figure beside it.

Where to find live service status, and how to tell an outage apart from a problem on your own connection or device.