Sovereignty and consent
Processing profiles, consent prompts, and who decides for your organisation.
AU Sovereign, Global and UK Sovereign differ in where records are stored and where audio and transcripts are processed. UK Sovereign is live for United Kingdom organisations.
Clinical records are stored in Sydney on AU Sovereign and Global, and in London on the UK Sovereign region; processing location depends on the profile.
AU processing consent, separate consent to record, and when a clinician must accept a single-use offshore offer. No automatic change of organisation profile.
The United Kingdom region — the clinical record stored in the UK, with transcription and note drafting on named providers in the UK or EU.
United Kingdom onlyClinical storage stays in London. Ordinary processing is in the UK or EU; exceptional Australian support access is scoped, authenticated and audited.
United Kingdom onlyThe published sub-processor list is the authoritative answer — every provider, what it does, and where. Practices get 30 days' notice of changes and may object.
United Kingdom onlyAn index of the published UK documents, the technical and organisational measures behind them, and the honest list of what Small Mercy does not yet hold.
United Kingdom only