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Review, flags and confirming

How does Small Mercy handle garbled medication names?

Garbled drug names are recovered against an Australian drug vocabulary, shown as visible corrections you can revert, and never invented from nothing.

Reviewed 24 August 2026 · Updated 4 October 2026

Drug names survive dictation badly, so Small Mercy recovers them against an Australian PBS/AMH drug vocabulary — the only medication vocabulary it has today, so a UK or NZ clinician is working against Australian drug names — and does it in the open. Every correction is shown, every correction is revertible, and the recovery is structurally unable to introduce a drug that wasn’t spoken.

What a recovery looks like

Recoveries appear as visible corrections against what was heard:

  • “a torva statin” becomes atorvastatin, marked as recovered, with a revert control.
  • “candy sartan” becomes candesartan, the same way.
  • “Lipitor” becomes atorvastatin — brand names normalise to generics, as you’d write them.

Nothing is hidden behind the tidy version. You can see what was heard, see what it was resolved to, and put it back if the resolution is wrong.

Recovering a name does not supply a dose. A dose must come from the source; missing required details stay [not stated].

Why it can’t invent a drug

The reconciliation is deterministic and paired with a capture guard, so a recovery can only ever be applied to something that was actually spoken. It is not a model filling a plausible gap. A drug-free consult stays drug-free.

That matters more than accuracy on the names it does recover: a wrong drug you can see and revert is a correction, and a drug that was never mentioned is a fabrication.

What still needs your eye

Left and right, doses and critical values get an extra advisory check before you sign — surfaced for your eye, never auto-corrected. Small Mercy must never invent, suggest or infer a diagnosis, dose, management plan or other clinical fact absent from the source; required gaps stay [not stated]. It does not judge whether a medication or dose is appropriate, only whether it matches what was said. The medication list in a confirmed note is yours, and nothing is finalised until you confirm it.

The rest of the honesty system is described on the product page.

Still stuck?

Email support@smallmercy.app — or see the contact page. Service status lives at status.smallmercy.app.