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Capturing a consult

Consent, recording, and what happens when things interrupt you.

How does consent work before a recording starts?

Recording starts only after consent is confirmed in the product, and Small Mercy asks again when someone new can hear the conversation.

What can the patient see during the consult?

A patient-facing privacy view runs live checks during the consult — encryption, residency, deletion, audit — against the running system rather than a policy.

Can I use Small Mercy for a meeting or an MDT?

Small Mercy can capture a meeting or MDT discussion and draft minutes, decisions and dated action items, confirmed by you before anything is saved.

Can I record a consult from my Apple Watch?

On paid plans, start, stop and check a recording from the wrist — the watch app is a companion to the iPhone app. The same consent and review rules apply.

Recording a telehealth consult on Windows

Record both sides of a telehealth consult with paid Windows desktop capture. Check the audio sources, obtain consent, then review and confirm the draft.

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